Our Latest Thinking on Insurance

Sweeping technological advances have created major growth opportunities in the insurance industry. Insurers that reinvent their consumer engagement models, digitize distribution and operations, and embrace big data and analytics will lead the industry. Explore BCG’s latest insurance insights to chart your digital path.

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Six Big Opportunities in an Evolving Market

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The Social Impact Opportunity in Insurance

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Six Steps for Scaling AI-Powered Bancassurance

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How Insurers Can Innovate in Response to Extreme Weather Events

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Value Creation in Insurance

Value Creators in Insurance

BCG’s annual insurance value creators report explores the distinctive drivers of sustained value creation in each sector of the global insurance industry, and the winners who have overcome insurance industry challenges.

The 2023 Insurance Value Creators Report: Can Reinsurers Maintain Their Momentum?

Reinsurers have delivered impressive shareholder returns. But an uncertain future looms.

The 2023 Insurance Value Creators Report: Where Did Companies Outperform and Why?

The global insurance industry has had a tough time since the onset of the pandemic, but averages do not tell the full story.

The 2023 Insurance Value Creators Report: For US Property and Casualty, Okay Isn’t Good Enough

Future underwriting excellence will hinge on the ability to adapt to significant macro-environmental changes and embrace advances in digital capabilities and AI.

AI in Insurance

What’s Possible? GenAI and Insurance

Insurance is a complex, regulated business built around data, IT, and people. BCG’sChris Freeseargues that, by unlocking the potential of all three, generative AI promises a transformation that has eluded the sector for years.

Leading Insurers Are Having a Generative AI Moment

Christopher Freese, the managing director and senior partner of BCG’s Insurance practice, discusses how GenAI could transform the industry.

Smart Insurers Are Using AI to Power Distribution. Are You?

There is still time to be among the first insurers to seize this substantial competitive advantage—but the opportunity for first-mover advantage is narrowing.

Ignoring AI Is Risky Business for Insurance CEOs

The technology is breaking down the industry's historically high barriers to entry. Building AI-ready organizations has to be at the top of the executive agenda.

The Evolving State of Digital Transformation

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Embracing the Agent Advantage: Independent Agents as Front-Line Underwriters

Even as insurance becomes more digital, independent agents remain indispensable given their localized knowledge and unique expertise. They wield significant influence in customer acquisition and retention, and their endorsement is often what drives a sale. So, becoming the carrier of choice for agents can mean the difference between merely surviving in the competitive landscape and driving profitable growth.

This white paper reveals how independent agents can help insurers chart a course toward more sustainable growth and profitability.

CEO Agenda

A CEO’s Take on Reimagining Insurance for Customers

忠利德国首席执行官乔瓦尼·李verani, explains how he transformed his company to build the foundations for becoming a ‘lifetime partner’ for Generali’s customers.

Building Tomorrow’s Commercial Insurer

Future success requires a step change in digital prowess. Here’s how leading carriers are achieving it.

IFRS 17 Calls for a New Take on Data and Technology

Insurance executives need to be technically equipped in order to apply insights derived from the new accounting principles.

Customer Journeys at Scale

Customer Journeys at Scale—An Overview

True customer centricity requires undoing traditional operating models, cutting through silos, and adopting new ways of working. Hear more about what makes a successful customer journey transformation.

Winning the Digital Future of Insurance Distribution

Digitally enabled insurance distribution offers substantial benefits for customers, agents, and brokers, but only if insurers integrate it into their business in a customer-centric way.

BCG on Insurance

Will AI in insurance reshape the industry? Where are the growth opportunities for insurers? Connect with us on LinkedIn to read our latest insights and share your ideas.

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Expert Interviews

The Net-Zero Insurer

Net zero isn’t just a climate imperative—it’s a business one. Insurers globally must define an integrated strategy that will allow them to pick up the pace of transition to net-zero.

Digital Underinvestment Hurts Insurers

西蒙Schwemer股票的一些见解BCG's digital maturity assessment, particularly highlighting how "digital champions" in the insurance industry are outperforming companies that are not investing in digital.

Featured Content

Cost Management

Artificial Intelligence

Build for the Future

Our Latest Thinking on Insurance

bob体育出事了吗

The Social Impact Opportunity in Insurance

Six Steps for Scaling AI-Powered Bancassurance

How Insurers Can Innovate in Response to Extreme Weather Events

Value Creation in Insurance

What’s Possible? GenAI and Insurance

Embracing the Agent Advantage: Independent Agents as Front-Line Underwriters

Embracing the Agent Advantage: Independent Agents as Front-Line Underwriters

A CEO’s Take on Reimagining Insurance for Customers

Customer Journeys at Scale—An Overview

The Net-Zero Insurer

Digital Underinvestment Hurts Insurers

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